ABOUT US
-If there’s any issues with your install please reach out within 24 hours of service. There Will Be NO Modifications, Refunds Or Discounts Made After This Period -Shampoo Included With All Services. -DROP OFF PROCEDURES- Please drop off all lace at least two days before your appointment. I Do Not Work Sun-Tues. If your appointments is Wednesday Or Thursday you need to drop your wig, closure or frontal off the Friday of the week before. PLEASE Text Me At Least Two Hours Before You Plan To Drop Off To Ensure I Am At The Salon. NO same day customizations. No exceptions! -LACE/ HAIR REQUIREMENTS- I ONLY USE LACE THAT IS HD/TRANSPARENT OR MATCHES YOUR SKIN TONE CORRECTLY! Please purchase transparent or HD Swiss lace for best results. I Do Not Work With Used Lace Or Wigs Done By Other Stylist. I DO NOT Accept Beauty Supply Hair Unless Getting Bob! If You Bring Any Beauty Supply Hair Your Appointment Will Be Cancelled And No Refund Of Deposit. Please Make Sure To Purchse Brazilian Or Raw Indian Hair For Installs. No Amazon Wigs, Thick Knots, Short Lace Frontals, Synthetic Wigs Or Bad Quality Wigs Will Be Accepted. Bundles, Closure/Frontals And Wigs Can Be Purchased By Contacting Us Or Visiting www.eboneemonae.com. If You Are Unsure What Hair To Purchase Contact Is Before Your Appointment.
CANCELLATION POLICY
If Appointments Are Canceled Less Than 24 Hours Before Appointment, No-show Or Late After 15 Minutes Your Appointment Will Be Canceled And Deposit Non-Refundable. Deposits Are Non-Refundable And May Be Transferred ONCE Only If There Is A 24 Hour Notice! Deposits Are Only Good For 14 Days Meaning If You Reschedule Your New Appointment Must Be Performed Within 14 Days Of Your Original Appointment Or There Will Be No Refunds Of Deposits. You Are Only Allowed ONE Reschedule With 24 hr Notice Or You Forfeit Your Deposit (Unless Granted Permission By The Owner). If You Do A No Call No Show, Cancel In Less Than 24 Hrs You Will Be Banned From Booking On My Site, Charged 50% Of Your Service And Your Deposit Is Non-Refundable. Thanks!